We have now completed works on our response to the PHP vulnerabilities that were widely reported. All of our servers have been updated to the latest version of PHP and at no stage was any customer data at risk.
Unfortunately, the changes to PHP have meant that our registration server can no longer provide registration details for previous versions of our products. This will only have an impact if you actively try to validate your code. Our products cache any previous registrations so the fault should not immediately impact most users.
How Will I Know If I Have The Problem?
When you try to register, you will either get a Validation Unsuccessful message, a message saying that the server cannot be contacted, or some other failure of the registration system.
How Do I Fix The Issue?
Download and install a fresh version of our products from our downloads page (http://www.efofex.com/Downloads.php). Versions published on or after the 25th of October can communicate with our updated registration server and will validate successfully.
What I If Am Not Allowed To Update a Version?
Some schools make it very difficult for teachers to update their software. If this impacts you, you should still initiate an update with your IT department, but you can also register your software manually. You do this by pushing the Request Manual Registration button.
or you can go to the same place by pushing this button on the Manage Account screen.
You will be taken to a page on our web site that allows you to generate a (very complicated looking) registration block. Follow the instructions on this page to update your computer’s registration information.
Sorry!
We know that updating your software can be difficult, so please accept our apologies. The PHP vulnerabilities gave us no choice!












