Efofex News

Coming Soon… Tell A Friend
The more observant of you will have noticed a third new entry on the Help menu – Tell a Friend. This is an exciting new offering that:

• Allows you to provide a discount to any new customers you introduce. Final details are still being worked out but the discount can be as high as 20% depending on the licenses purchased.
• Allows you to earn a finder’s fee equivalent to the discount you provide your friend. We will credit your finder’s fee directly to your PayPal account OR you can choose to donate your fee to charity.

This means that you could easily cover the cost of your subscription or even make a little money. You also get to introduce the power of Efofex products to the people who need it.

Using the system is easy. Choose Tell a Friend from the Help menu and you will be taken to a page like this.

The blue link is customized for you and, if your friend uses it, they will get the discount and you get the finder’s fee. If you don’t want to send your own email, we can send one on your behalf.

We know that many of you love our products – you keep telling us. Help us spread the word and earn a little money on the side (or feel good about donating it to charity!)

More news soon.

Coming Soon… Renew From The Software

Another change we are making to address schools “losing” Efofex is that any product that is currently licensed through a subscription will offer the opportunity to renew directly from the software. Choose the Renew Subscription option from the Help menu (as you approach and pass expiry, the software will offer you other opportunities as well) and you will be directed to the renewal page on our website – with all of your details pre-filled. This will be a far more effective system than our current email based system.

Coming Soon… Check and Update Contact Details Online
Schools are sometimes chaotic and we always have a number of schools whose subscriptions expire because the nominated contact person has left the school and no one ever gets the reminders. We are doing a number of things to address this. The first thing is that upcoming versions of our products will let you check your contact details and submit an update.

We are still putting the final touches on the system but it will look something like this…

In the Help menu, there are a few new entries.

If you select Check/Update Account Contact Details you will be sent to a web page where you can view the current details recorded in our registry and submit changes that you would like to be made. Hopefully this will mean that fewer schools become “detached”.

Moving Times
After seventeen years being based in rural Western Australia, Efofex is on the move. Eventually we will end up in Perth (Claremont to be exact) but over the next year we will be maintaining a virtual office. Day to day interactions with us will not change much as we have been preparing the business to be mobile for nearly two years. The only real difference is that instead of responding in five minutes, it might be five hours before we can answer your email. Then again, it might still be five minutes. It depends on where we are at the time.

What won’t change is our traditional high level of service.

The most exciting aspect of the change is that we hope to be offering on-site training to lots more of our customers. Keep an eye on our news feed so you know when we might be in your area. We hope to put faces to lots of names that we have corresponded with for years!

See you soon!