PowerPoint Problems

Microsoft PowerPoint has Moved the Goal Posts
We have recently started receiving reports that our products are not integrating correctly with Microsoft PowerPoint for Windows when using our traditional OLE system (double-click to edit).

The symptoms seem somewhat variable depending on the report. Sometimes the graphics are not appearing in PowerPoint when the green check mark is pressed. Sometimes existing graphics are “disappearing” when a PowerPoint file is saved. Obviously, disappearing graphics is a major concern.

The cause of the problem is unclear but we are absolutely certain that it is nothing WE have done – simply because we have done no work on this sort of integration for months. The problem seems to lie with how PowerPoint is handling OLE objects.

If you are using an up-to-date version of PowerPoint, particularly if you are subscribing to Office 365, your copy of PowerPoint is being silently and constantly updated by Microsoft. It appears that one of these updates has broken OLE. Hopefully this will be rectified in the near future but there seems to be nothing that we can do about it.

If you are affected, you can still use our products with PowerPoint using the Connection system. We will put a post up about that in the Support Blog.

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Spread the Word

Help Us Spread the Word

Efofex has always thrived on the enthusiasm of our users. There are hundreds of teachers out there who love our products and have been happy to tell others about them. We have often seen whole districts suddenly start using Efofex products after one of these evangelists runs a session at a conference.

If you love using Efofex products, we have now made it much easier to be an “evangelist”. You can even earn a little money, or get the satisfaction of seeing some money go to a worthy charity. You will also help Efofex continue to thrive and improve what we offer.

All of our current releases now have a “Tell A Friend” option.

Choosing this option will take you to a special web page, just for you.

Once you have told us who you would like us to pay the finder’s fee to, you can use the customized web link to recommend our products.

You can put the link where ever you like. In an email, on a web page or just write it on a whiteboard. Anyone who uses the link to order one or our products will get a discount of up to 20% (on subscriptions) and you (or a charity) will get the same amount. If that is all too hard, give us a few details and we will send an email on your behalf – although we would much prefer the personal touch.

Please help us spread the word and keep Efofex strong!

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New: Check your Details or Resubscribe From The Help Menu

New: Check your Details or Resubscribe From The Help Menu
Lots of users have been downloading the new versions and checking their details or resubscribing from the Help menu.

The new technology has been included in all of our products and you have the following options available from the Help menu.

Choosing Check/Update Account Contact Details will take you to a web page displaying your currently recorded details. You can change these and send the changes through to us.

There are a couple of caveats that you need to know:

1. Some users may not be able to check their details. The system works by matching your registered name and some schools (such as the multitude of Sacred Heart Colleges) will not have a unique name in the registry. If this occurs, we will be automatically notified and can issue you with new codes in a unique name. There are a number of other small problems that can occur with registered names that we will work to rectify as they appear. Most users, however, can check and update.

2. Changes are NOT real time. We have decided to not put our full registry online to prevent security problems and we will vet all change requests – uploading changes about once per week.

Don’t forget that you can also organize your resubscription from the same menu, or tell a friend about Efofex products – but we will discuss those in more detail in future messages.

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Relocation Complete

We Have Arrived
After a very intense week our relocation is complete. We are not totally settled in but our service should be getting back to normal over the next week. Thank you for your patience.

We did have one major hiccup during the move – although it was totally unrelated to the relocation. Our website provider (Microsoft Azure) decided to have a major meltdown which left us offline for a day. Purely coincidental but very annoying and we apologize if you were inconvenienced in any way.

The nice thing about the relocation is that none of our contact details change.

Efofex Software
PO Box 189 Claremont WA 6910
info
Voicemail: 08 9200 5044
Fax: 08 9200 5674

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Coming Soon… Tell A Friend

Coming Soon… Tell A Friend
The more observant of you will have noticed a third new entry on the Help menu – Tell a Friend. This is an exciting new offering that:

  • Allows you to provide a discount to any new customers you introduce. Final details are still being worked out but the discount can be as high as 20% depending on the licenses purchased.
  • Allows you to earn a finder’s fee equivalent to the discount you provide your friend. We will credit your finder’s fee directly to your PayPal account OR you can choose to donate your fee to charity.

This means that you could easily cover the cost of your subscription or even make a little money. You also get to introduce the power of Efofex products to the people who need it.

Using the system is easy. Choose Tell a Friend from the Help menu and you will be taken to a page like this.

The blue link is customized for you and, if your friend uses it, they will get the discount and you get the finder’s fee. If you don’t want to send your own email, we can send one on your behalf.

We know that many of you love our products – you keep telling us. Help us spread the word and earn a little money on the side (or feel good about donating it to charity!)

More news soon.

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Coming Soon… Renew from the Software

Coming Soon… Renew From The Software

Another change we are making to address schools “losing” Efofex is that any product that is currently licensed through a subscription will offer the opportunity to renew directly from the software. Choose the Renew Subscription option from the Help menu (as you approach and pass expiry, the software will offer you other opportunities as well) and you will be directed to the renewal page on our website – with all of your details pre-filled. This will be a far more effective system than our current email based system.

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Coming Soon… Check and Update Contact Details Online

Coming Soon… Check and Update Contact Details Online
Schools are sometimes chaotic and we always have a number of schools whose subscriptions expire because the nominated contact person has left the school and no one ever gets the reminders. We are doing a number of things to address this. The first thing is that upcoming versions of our products will let you check your contact details and submit an update.

We are still putting the final touches on the system but it will look something like this…

In the Help menu, there are a few new entries.

If you select Check/Update Account Contact Details you will be sent to a web page where you can view the current details recorded in our registry and submit changes that you would like to be made. Hopefully this will mean that fewer schools become “detached”.

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Moving Times

Moving Times
After seventeen years being based in rural Western Australia, Efofex is on the move. Eventually we will end up in Perth (Claremont to be exact) but over the next year we will be maintaining a virtual office. Day to day interactions with us will not change much as we have been preparing the business to be mobile for nearly two years. The only real difference is that instead of responding in five minutes, it might be five hours before we can answer your email. Then again, it might still be five minutes. It depends on where we are at the time.

What won’t change is our traditional high level of service.

The most exciting aspect of the change is that we hope to be offering on-site training to lots more of our customers. Keep an eye on our news feed so you know when we might be in your area. We hope to put faces to lots of names that we have corresponded with for years!

See you soon!

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New Online FX Equation Tool


We have updated our FX Equation product page to include a new, online version of FX Equation that you can use to experiment with FX Equation technology without needing to download anything. If you have never played with FX Equation, it is worth a few seconds of your time to have a look. Let the tool generate a random example which you can then edit.

What many people do not realise is that FX Equation 5 has the ability to produce LaTex output that can be pasted into any tool that supports LaTex equations (including Moodle). FX Equation can take a simple equation like…

3×3+2×2/3+1/x=3y

and turn it into the following LaTex command

3{x}^{3}+{frac{2{x}^{2}}{3}}+{frac{1}{{x}}}=3{y}

You can also use FX Equation to create equations that can be pasted directly into a Word document to become native Word (or MathType) equations. This lets you use the incredibly productive FX Equation environment for a much wider selection of uses.

Take a look at the new FX Equation product page today.

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Windows 8.1 Problems


A recent change in Windows 8.1 is causing us some trouble. At this point in time, we have no information as to what has changed but it is causing random crashes in the graphing tool (FX Draw and FX Graph).

We recently repurposed our Windows 8.1 development machine in anticipation of a new development machine being delivered. Unfortunately, the new machine has been delayed so we are currently without a development machine to test this on. Hopefully this will be rectified within a week.

Short Term Fix

You can easily work around this issue:

1. Find FX Draw/FX Graph in your Start menu or Task Bar.
2. Right click on the program icon.
3. Choose Properties

4. On the Compatibility tab, choose Run this program in compatibility mode and choose Windows 8 or 7.

This will fix the problem until we release updated versions addressing this issue.

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